Refund Policy

Credit packs are digital products. Once credits are delivered to your account, purchases are generally non-refundable unless required by law or approved by us in our discretion.

We do not provide partial refunds, cash redemption, or prorated refunds based on remaining, unused, bonus, free, promotional, or trial credits, except where required by law or expressly approved by us in writing.

If a generation fails because of a technical error, ImagePackAI may automatically return the credits used for that failed request. Requests blocked by content safety rules or upstream provider usage rules may be rejected before generation completes.

Credits are not refunded because a request completed normally but you dislike the creative result, changed your mind, expected a different style, used an unclear prompt, selected the wrong settings, or received an output that is subjective, low-quality, or not useful for your intended purpose.

Used credits are non-refundable once a generation request has been processed for non-technical reasons, including normal completed generations, content that does not match your subjective preference, or outputs that are not suitable for your project.

We do not provide partial refunds, cash redemption, or prorated refunds based on remaining, unused, bonus, free, promotional, or trial credits, except where required by law or expressly approved by us in writing.

Refund questions can be sent to support@imagepackai.com.